Frequently Asked Questions

Do you deliver all over Pakistan?

Yes. We offer nationwide delivery across Pakistan.

What are your shipping charges?

A flat shipping charge of Rs. 350 applies to all orders.

How long does delivery take?

Most orders arrive within 3–7 business days.

How can I place an order?

Simply browse our products, add items to your cart, and proceed to checkout.

Can I exchange a product?

Yes, eligible products may be exchanged according to our Return & Exchange Policy.

Can I return used products?

No. Due to hygiene reasons, used or worn intimate wear cannot be returned or exchanged.

How can I contact customer support?

You can contact us through WhatsApp or Instagram at any time.

Are you available all day?

Yes. Our support team is available 24/7.

Is my information secure?

Yes. We take customer privacy and data security seriously and implement appropriate measures to protect personal information.

What if I receive the wrong product?

Contact us immediately and our team will arrange a suitable resolution.