Exchange Eligibility

Products may qualify for exchange if:

• The wrong item was delivered.
• The product arrived damaged.
• The size received differs from the size ordered.

Exchange Conditions

To be eligible for exchange:

• Product must be unused.
• Product must remain in original packaging.
• Exchange request must be submitted within 7 days of delivery.

Non-Exchangeable Products

For hygiene reasons, used intimate wear and undergarments cannot be exchanged.

Exchange Process

Contact our customer support team with:

• Order Number
• Product Details
• Clear Images (if applicable)

Our team will guide you through the exchange process.